Privacy & Return Policy

Privacy Policy
At Clean Carts, protecting your personal information is a priority. We collect only the data necessary to process orders—such as your name, shipping address, email, and payment details. We use secure encryption methods to safeguard your information and never sell or share your data with unauthorized third parties. You may receive occasional email updates with product news, offers, or lab-testing results; you can unsubscribe at any time. We comply fully with applicable privacy laws and retain customer data only as long as needed for operations, legal obligations, and fraud prevention.

Return & Shipping Policy
You may return eligible items within 30 days of purchase as long as they are unused, in original packaging, and accompanied by valid proof of purchase . To initiate a return, contact our customer support with your order number and reason. Once authorized, send back the item at your cost—shipping fees are non‑refundable . After inspection, approved refunds are issued back to your original payment method within 5–7 business days
Exchanges for the same product are possible if stock permits—contact support to arrange one 

Shipping Terms
Domestic orders are processed within 1–2 business days (excluding weekends/holidays) and shipping rates are calculated at checkout. Delivery times vary by method and location (standard: 2–3 days; overnight: 1 day; international: typically 5–7 business days) 
You will receive a tracking number by email once your order ships. Clean Carts is not responsible for lost or damaged shipments—you must contact the carrier to file a claim and retain packaging and damaged goods 

Need help?
For questions regarding privacy, refunds, returns, or shipping, please contact our support team. We’re here to assist you.